Product ManagementDirector of Product
Director of Product
The Director of Product is responsible for the goals and objectives of the product team. They work with the product owner to ensure that the product roadmap is followed and that the product meets the needs of the customer. They also work with developers to ensure that the product is developed accord... View More
Increase trial to win conversion
Study 100% dropouts from trial
Identify 10 product gaps that are causing drop outs
Fix 100% of the gaps identified
Increase engagement metrics
Increase time spent by users by 25%
Increase mobile app downloads by 25%
Introduce 5 gamification techniques to reward and recognize top users
Increase Daily Active Users by 10%
Impact revenue metrics
Increase customer referrals by 25%
Reduce churn by 10%
Maintain a minimum 95% customer retention quarter-on-quarter
Maintain a minimum Net Promoter Score of X
Increase multiyear contracts by 25%
Increase customer referrals
Email 15 customers aged 6 months are more for feedback on their product experience
Email 10 customers with positive feedback for review call
Complete review calls with 100% positive feedback customers
Secure 4 referrals
Build customer connect
Onboard 4 clients
Interview 5 customers
Work with customer success team on pipeline customers and document 10 real-time feedbacks
Review weekly customer success dashboard and fix top 10 issues accounting for 80% of the customer tickets
Get product feedback from customers and identify 10 implementable changes and share with the engineering team
Book 25 clients for bet testing 2 upcoming feature releases
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