Product ManagementProduct Manager
Product Manager
A Product Manager is responsible for the development and execution of the strategic vision for a product. They work with cross-functional teams to ensure that the product meets the needs of both the customer and the business. The goals of a product manager vary depending on the company and the produ... View More
Elevate the user onboarding experience to increase engagement and satisfaction
Improve Capterra rating from 4.0 to 4.3
Increase time in product from 15 to 25 minutes per week
Increase trail conversion from 27% to 35%
Reduce trial abandonment from 45% to 30%
Deliver new product features at lightning speed
Reduce average lead time from product feature definition to delivery by 7 weeks
Reduce bugs-per-feature metric from 1.4 to .8
Increase the sprint team velocity from 27 to 35 points
Improve customer feedback process
Work with marketing team and launch a campaign "You asked and fixed" for repeat customer issues.
Let customers upvote upcoming feature releases
Publish upcoming feature release pipeline
Create a feedback community page
Impact revenue metrics
Get 50 customer reviews on app store
Get 5 customers to write reviews on Capterra
Increase Net Promoter Score by 50%
Reduce churn due to product gaps by 10%
Ensure timely product update release communication
Increase new feature adoption in first month by 20%
Launch email campaign for product updates 3 days prior to release
Proactively create product update release documentation for 100% releases
Eliminate redundancies in onboarding
Identify redundant onboarding steps and 100% eliminate or simplify
Document the onboarding success metrics used by clients for conversion
Study 10 clients who trailed and converted
Build customer connect
Book 25 clients for bet testing 2 upcoming feature releases
Get product feedback from customers and identify 10 implementable changes and share with the engineering team
Review weekly customer success dashboard and fix top 10 issues accounting for 80% of the customer tickets
Work with customer success team on pipeline customers and document 10 real-time feedbacks
Interview 5 customers
Onboard 4 clients
Review and re-evaluate product-market fit
Work with marketing team to fix the positioning gaps
Identify gaps in perceived key benefits of product vis-Ã -vis communicated by sales & product teams
Speak to 50 customers to validate positioning
Review current product positioning
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